Privacy Policy

Limited Liability Company VV, registration number: 52403043261, registered office: Slokas iela 11 – 10, Jūrmala, LV-2015, hereinafter referred to as the, has assumed a responsibility to protect the privacy of the customers.

Hereby we have prepared the Privacy Policy principles, which apply to the collection, use, publication, transfer and storage of personal data of the customers.

Our operation at the website takes place in accordance with the laws of the Republic of Latvia, as well as relevant legal acts of the European Union. Please take a few minutes to read our Privacy Policy principles.


Personal data is information that obtains from a private person with its consent in order to fulfil the provisions of the concluded agreement or to communicate with this private person in future.

The collection of personal data of regular customers can take place as follows:

by providing contact information (including your name, surname, postal address, phone number, e-mail address) at our website or elsewhere (e. g., in the store);

from the customer's account at the website or by using cookies;

when making purchases, placing orders in our store or online store, providing contact information or saving missing information to indicate your preferred way of making a purchase ( may request voluntary provision of personal data or personal information on certain pages of the website (including your name, surname, postal address, phone number, e-mail address and other information);


We also collect anonymous information, i. e., information that is not attributable to a particular person (information about gender, age, primary language, location) and does not allow to directly or indirectly identify it.

Additionally, we may also collect general information about the activity of the customers in our store and at our website. This information is collected and used so that we can provide the customers with information about which products, services and sections attract the most interest. General information in this Privacy Policy is used as anonymous information.


By using the obtained personal data, we can inform customers about upcoming events, campaigns and news. The customers, who do not wish to receive our latest newsletter or information about the products that may be of interest to them, can delete themselves from the target audience group list at any time.

We also use the obtained personal data when delivering the products and fulfilling obligations arising from the agreements concluded with the customers.

When making a purchase, we transfer the personal data necessary for the execution of payments to the authorized processor SIA OMNIVA.

For better customer service, may disclose information about individual customers to the third parties providing services to and bound by an agreement on non-disclosure of confidential information and data processing conditions.

The third parties include, e. g., our cooperation partners, who are responsible for the delivery of the products purchased online, the provision of the instalment payment service or the sending of informational messages.

The data transferred to the third parties may be:

For sending informational text messages – phone number.

For provision of instalment payment services – Name, Surname, personal ID No., e-mail, phone number, information about the customer's financial position, residence address, employer and position, information about income, passport/eID card number.

Delivery of the products – Name, surname, e-mail address, phone number, delivery address.


In order to identify the customer and communicate with him/her, the collected personal data can be viewed, changed and supplemented at our website in “My data” section. undertakes to ensure the accuracy and correctness of the collected personal data of the customer.

5. PROTECTION OF PERSONAL DATA OF THE CUSTOMER takes all possible security measures (including administrative, technical and physical measures) to protect personal data of the customers. Only authorized persons have access to the data processing and modification functions.


The Customer has the right to receive the following information by submitting a justified request in writing:

what information about the customer has been collected, data collection source, when the information included in the data has been changed (if the regulatory enactments allow it);

what purpose the processing of personal data has been performed for, information about the recipients of personal data;

information on whether the data have been processed automatically.


All personal data of the customers that has become known during the visit to the online store and making purchases in it are considered confidential information.

The encrypted channel for data transfer between the banks ensures the security of the buyer's personal data and bank details.

To protect the customer's interests, we provide:

fair and lawful processing of personal data;

processing of personal data only in accordance with the mentioned purpose and to the necessary extent;

such type of storage of personal data which provides the possibility to identify the customer at any given time and does not exceed the period intended for the initially specified data processing purpose;

accurate processing and timely updating, correction or deletion of personal data, if personal data are incomplete or inaccurate.

The customer has the right to reasonably request that his/her personal data be supplemented, corrected, as well as that the processing of personal data be terminated or data be deleted, if they are out-of-date, incomplete, false, unlawfully processed or no longer correspond with the initially mentioned purpose of data processing.


We assume that you have read and accepted our Privacy Policy principles and terms before using our website or completing a request to become a customer. We reserve the right to make amendments in the main terms of the Privacy Policy informing all regular customers thereof.

To resolve all matters and problems related to the Privacy Policy or data processing, as well as in cases where the customer wishes to opt out of receiving commercial messages or completely delete his/her data from their profile, please contact us by using the e-mail address